Business Administrator Apprenticeship
Company: Solmar Villas
Location: Burton on Trent, DE14 2WX
Salary: £180.00 per week
Sector: Business, Administration, Finance and Law
Application Deadline Date: 21/08/2022
Start Date: 05/09/2022
Positions Available: 1
Working Week: 30 hours a week (Mon- Wed in the office and Thursday at college).
The apprentice will provide administration support to the product, commercial, sales, concierge, marketing and business operations team at various points during their programme. To be successful in this role, the apprentice will have a passion for learning about the holiday industry and an enthusiasm to provide excellent levels of customer service.
GCSE or equivalent in English and maths An interest in travel and tourism The ability to speak multiple languages - is desirable
Positive attitude, team player, methodical approach to workload, organised
Excellent written and verbal communication skills, experience in delivering excellent customer service, confident with IT
Training to be Provided
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required) Level 2 Functional Skills in maths and English (if required) This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.
We would be very interested in offering the candidate a full-time substantive position on successful completion of their apprenticeship and we see this role as key to developing our future talent pipeline.
The role includes, but is not exhaustive to, the following responsibilities: • Provide general administration support to various functional areas across the business • Input new product/amended product details on the various IT platforms • Liaise with a variety of customers and suppliers via email or telephone to answer questions/resolve queries • Carry out sales/booking administration to include amendments, extras and cancellations • Gather and update client information to ensure booking requirements are adhered to • Support marketing/promotional/brand material through updating of product details on website and social media platforms • Additional tasks in line with business needs
Working Week; There might be requirement of occasional weekend work