Business Support Services Apprentice
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Company: Prominent Fluid Controls
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Location: Ashby de la Zouch, LE65 1DW
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Type: Apprenticeship
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Salary: £17,200.00 per year
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Sector: Business, Administration, Finance and Law
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Ref: VAC-01164
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Application Deadline Date: 29/06/2025
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Start Date: 30/09/2025
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Positions Available: 1
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Working Week: Monday to Friday 08:30am - 5pm
Brief Description
Kickstart your career with a Business Support Services Apprenticeship at ProMinent Fluid Controls! This varied role offers essential administrative and operational support, perfect for a proactive and organised individual ready to learn and develop highly transferable skills in a dynamic business environment.
Qualifications Required
Level 2 Administration or Suitable Experience
Personal Qualities
• Professionalism: Behaves in a professional way, including personal presentation, punctuality, positive attitude towards colleagues and customers, and adhering to codes of conduct.
• Personal Qualities: Shows integrity, reliability, self-motivation, proactiveness, and a positive attitude.
• Adaptability: Able to accept and deal with changing priorities related to both their own work and the organisation.
• Responsibility: Demonstrates taking responsibility for their own work, accepting feedback, using initiative, and showing resilience. Takes a clear interest in seeing projects successfully completed.
• Problem-Solving: Ability to identify and resolve issues in a timely and effective manner.
• Attention to Detail: Accuracy and thoroughness in completing tasks and maintaining records.
Skills Required
• IT Proficiency: Skilled in the use of multiple IT packages, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), to write letters, emails, perform financial processes, record, and analyse data. Ability to choose the most appropriate IT solution.
• Record and Document Production: Ability to produce accurate records and documents, including emails, letters, files, payments, reports, and proposals. Maintain records and files, handling confidential information.
• Organisational Skills: Strong organisational abilities to manage tasks, prioritise work, and maintain records, taking responsibility for initiating and completing tasks to meet deadlines.
• Communication Skills: Excellent written and verbal communication skills, including the ability to draft emails, reports, and correspondence, and represent the organisation professionally.
• Data Management: Ability to input, update, and retrieve information from databases and other systems.
• Familiarity with booking systems, invoicing platforms, or document filing tools is desirable.
Training to be Provided
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.
Future Prospects
Upon successful completion of your apprenticeship, there's a strong possibility of a permanent position within ProMinent Fluid Controls. You could progress into various administrative or support roles, utilising the comprehensive business administration skills gained during your apprenticeship, with potential for progression towards leadership or management.
Vacancy Detail
You'll be at the heart of our business, providing crucial administrative and operational support across various departments. No two days will be the same as you develop a wide range of business skills, contributing to the efficiency of our organisation.
Your daily and weekly tasks will include:
• Being the first point of contact for visitors and incoming communications, managing calls, and directing emails to the correct teams, demonstrating strong communication skills.
• Coordinating hospitality for meetings, booking rooms, arranging refreshments, and ensuring a positive first impression for all visitors, managing priorities and own time effectively.
• Managing and updating digital and physical filing systems, assisting with invoicing, processing payments, and supporting both debtor and creditor enquiries, maintaining accurate records and handling confidential information.
• Providing administrative support to the Sales Team, including supplying proof of delivery documentation and confirming delivery dates, showcasing your ability to build and maintain positive relationships.
• Assisting with planning internal meetings and staff events and organising national and international travel and accommodation bookings for staff, applying effective planning and organisation skills.
Other Information
You will be based in a modern office environment, supporting various departments within the organisation. This role is administrative and involves working predominantly indoors, with a focus on continuously improving work processes and contributing to business efficiency. You must be able to get to the ProMinent office in Ashby easily & reliably, as public transport options are limited.