Business Administrator Apprentice
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Company: Mainline (1982) Ltd T/A Mainline Tool & Plant Hire
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Location: Swadlincote, DE11 9DF
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business, Administration, Finance and Law
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Ref: VAC-01163
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Application Deadline Date: 29/06/2025
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Start Date: 30/09/2025
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Positions Available: 1
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Working Week: Monday to Friday, with flexibility around start and finish times.
Brief Description
An exciting opportunity has become available to start your career in business administration. As an apprentice you will support key areas of the business such as customer service, operations and marketing, gaining hands-on experience in a busy, friendly team.
Qualifications Required
Level 2 Administration or Suitable Experience
Personal Qualities
We are looking for a candidate who is passionate and driven, bringing enthusiasm to their work every day. The ideal candidate is adaptable, open-minded, and maintains a positive attitude, thriving in a collaborative environment. Strong communication skills and a willingness to learn and grow are also essential.
Skills Required
• A strong willingness to learn about the hire industry and our business operations.
• Excellent attention to detail and a high level of accuracy in all tasks.
• A confident manner and a friendly, professional approach when interacting with colleagues and customers.
• Basic understanding of marketing principles and familiarity with social media platforms is desirable.
• Good communication skills, both written and verbal.
• Basic computer literacy
• A proactive and can-do attitude.
• Ability to work independently and as part of a team.
Training to be Provided
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.
Future Prospects
This apprenticeship offers the chance to build a strong foundation across several areas of the business. We’ll work with you to identify the department where you naturally fit best, with the goal to move into a permanent role that matches your strengths and interests.
Vacancy Detail
As an apprentice at Mainline, you’ll be part of a supportive and fast-paced team, gaining real experience across different departments including Quality, Hire Desk, and Service. No two days will be the same, and you’ll quickly become a valuable part of the day-to-day running of the business. You’ll receive full training and guidance as you build your confidence and skills in a variety of admin and customer service tasks.
Day-to-day responsibilities will include.
• Preparing sales and marketing packs for both potential and existing customers.
• Managing stock levels and keeping marketing materials organised and available.
• Supporting the Hire Desk and Service teams with basic data entry and admin tasks.
• Answering and directing telephone calls in a professional and friendly manner.
• Assisting with customer communications, including following up on training expiry reminders.
• Helping with social media or marketing activities under supervision.
• Working closely with various departments to understand different aspects of the business.
Other Information
Once you pass your probation period, you will be entitled to join the company’s profit share scheme, which is paid quarterly. This is a great opportunity to benefit directly from the company’s success as part of your overall reward package.