Apprentice Office Administrator/Customer Service Specialist

  • Company: Two Twenty Stairs
  • Location: Derby, DE65 5DJ
  • Type: Apprenticeship
  • Salary: £19,019.00 per year
  • Sector: Retail and Commercial Enterprise
  • Ref: VAC-00979
  • Application Deadline Date: 28/07/2024
  • Start Date: 01/10/2024
  • Positions Available: 1
  • Working Week: Mon – Thurs 8am-5pm Fri 8am-3.30pm including 1 hour lunch breaks

Brief Description

We are looking for a level 3 Apprentice to be the first point of contact to all of our service users. You will assist them in getting to the right person or the answers they are asking.

Qualifications Required

GCSE Grade 4/C or above

Personal Qualities

Friendly and approachable.

Skills Required

Outgoing personality and the willingness to learn.

Training to be Provided

Level 3 Customer Service Specialist apprenticeship standard
Level 2 Functional Skills in maths, English and ICT (if required)

This apprenticeship is delivered through a combination of Work Based Assessment and day/block release.  The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.

Future Prospects

Full time employment either in this role or roles associated with it for example, internal sales function or design.

Vacancy Detail

The role will involve:
• Calling customers to arrange deliveries.
• Making sure all the correct documentation is filled in and sent.
• Assisting with the internal sales function of the business.
• Calling customers to obtain purchase orders.
• Various other office activities.

Other Information

Office based. Driving licence preferred but not essential (based on our location).

Ready to start your adventure?