Business Administration Apprentice

Company: Trent and Dove Housing
Location: Burton on Trent, DE14 1BL
Type: Apprenticeship
Salary: £14,526.20 per year
Sector: Business, Administration, Finance and Law
Ref: VAC-01297
Application Deadline Date: 08/03/2026
Start Date: 22/04/2026
Positions Available: 1
Working Week: Monday to Friday 8.30am – 4.30pm with some flexibility.

Brief Description

This is a great opportunity for a Business Administration Apprentice to join the busy Repairs team at our Trinity Square Office. We are looking for an enthusiastic individual with a can-do attitude, keen to learn and able to work in a busy office environment. The ideal person will have GCSEs in Maths and English and possess good IT skills.

Qualifications Required

Level 2 Administration or Suitable Experience

Personal Qualities

• Positive attitude to learning
• Motivated to Succeed

Skills Required

• IT literate
• Good telephone manner

Training to be Provided

Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)

This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.

Future Prospects

A Level 3 qualification in Business Administration.

Vacancy Detail

Working with and supporting the Repairs team. The role will be varied to enable a full overview of administration and there will be an element of Customer Services training (AccuServ training, booking in jobs for Operatives, speaking with tenants etc.) so a good telephone manner is required. You will need to be reliable and organised with excellent communication skills.
DUTIES:
• General Admin duties including filing, photocopying, scanning, sorting post
• Answering queries from tenants and looking at jobs on AccuServ
• Making void packs and scanning in once completed
• Raising repairs on CRM
• Assisting the Void and Day to Day Repair Schedulers
• Replenishing holiday forms, out of hours forms, overtime forms and no access cards
• Typing letters and emails to keep customers updated on their Repairs
• Taking material orders from Operatives
• Assist Supervisors / Support Manager when required