Customer Service Apprentice

Employer Chartwell Practice
Job Type Apprenticeship
Closing Date 22/03/2020
Positions available 1
Job Location Burton on Trent, DE14 2EF
Wage Information £155.62 per week
Potential Start Date 06/04/2020

A Brief overview of the role

Join a thriving accountancy firm situated in the leafy St Paul?s Square, near Burton on Trent?s Town Hall. You will learn excellent skills, pursue an apprenticeship qualification in customer service, and be fully supported by our friendly, experienced team while you work and study.

Skills we would like you to have

Good IT skills Accuracy and attention to detail Ability to work as part of a team Good communication skills Organisational skills & teamwork

Qualifications Required for the role

GCSE A-C Maths and English or equivalent grades

Personal qualities we would like you to have

Pleasant and welcoming personality Like dealing with people both face to face and on the telephone Good sense of humour Enthusiastic and motivated Have a ?can do? attitude

Job Description

National Apprenticeship Award winning firm The Chartwell Practice are looking for an administrative apprentice to join our team to continue to deliver a World Class service to our clients. This is an excellent opportunity in a full time role working for our busy and developing accountancy practice based in Burton-on-Trent. You will be joining a team which follows our ethos which is to consistently deliver ?serious stuff in a fun way?. Duties to include: Delivering a excellent service to our clients Reception duties and face to face communication Fielding incoming telephone calls Greeting and looking after visitors to the Practice Scanning and distributing incoming post via our document management system Processing outgoing post Database work Assisting with general marketing, promotion and publicity Support in the processing of accounts and tax returns Being part of and supporting the rest of our award winning team

Future Prospects

Possibility of a full time position for the right person or good progression routes.

Other Information about this role

Attention to detail and high level of accuracy required. Capable of putting the client first

A Description about the Employer

At The Chartwell Practice, we are passionate about what we do. The whole team believes in being approachable, friendly and proactive accountants. We work alongside you ? a real part of your team ? helping you to become even more successful. We started our own business some years ago so we know what it is like to start out and grow a business from scratch. When we give tax and business advice we can show that it really does work ? having experienced the challenges involved in running our own business and having worked with client businesses of all sizes.