Customer Service Apprentice
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Company: Chartwell Practice
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Location: Burton on Trent, DE14 2EF
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Type: Apprenticeship
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Salary: £155.62 per week
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Sector: Business, Administration, Finance and Law
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Ref: VAC-00038
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Application Deadline Date: 22/03/2020
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Start Date: 06/04/2020
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Positions Available: 1
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Working Week: Monday-Friday, 9am to 5pm
Brief Description
Join a thriving accountancy firm situated in the leafy St Paul?s Square, near Burton on Trent?s Town Hall.
You will learn excellent skills, pursue an apprenticeship qualification in customer service, and be fully supported by our friendly, experienced team while you work and study.
Qualifications Required
GCSE A-C Maths and English or equivalent grades
Personal Qualities
Pleasant and welcoming personality
Like dealing with people both face to face and on the telephone
Good sense of humour
Enthusiastic and motivated
Have a ?can do? attitude
Skills Required
Good IT skills
Accuracy and attention to detail
Ability to work as part of a team
Good communication skills
Organisational skills & teamwork
Training to be Provided
Customer Service Practitioner Standard
English Functional Skills Level 1/2
Maths Functional Skills Level 1/2
Future Prospects
Possibility of a full time position for the right person or good progression routes.
Vacancy Detail
National Apprenticeship Award winning firm The Chartwell Practice are looking for an administrative apprentice to join our team to continue to deliver a World Class service to our clients.
This is an excellent opportunity in a full time role working for our busy and developing accountancy practice based in Burton-on-Trent.
You will be joining a team which follows our ethos which is to consistently deliver ?serious stuff in a fun way?.
Duties to include:
Delivering a excellent service to our clients
Reception duties and face to face communication
Fielding incoming telephone calls
Greeting and looking after visitors to the Practice
Scanning and distributing incoming post via our document management system
Processing outgoing post
Database work
Assisting with general marketing, promotion and publicity
Support in the processing of accounts and tax returns
Being part of and supporting the rest of our award winning team
Other Information
Attention to detail and high level of accuracy required.
Capable of putting the client first